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Shrenik Sadalgi

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Shrenik Sadalgi R & D Director Technology, Innovation Boston, MA, USA Listen to Shrenik's Podcast! Shrenik Sadalgi is an ideator, a futurist, and a technologist. As head of Wayfair...

Applying Digital Tools to Outsourced Services

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In my line of work, I’m often asked what the is difference between a business process outsourcer (BPO) and a knowledge process outsourcer (KPO)?...

Human Digital Twin: The Digital Counterpart to the Human Worker

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So, here we are in 2021: The idea of digital twins is catching on among organizations who are looking for ways to improve their...

Building Next-Generation API Platforms to Drive Digital Transformation

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As evidenced by the flood of investment in the market, application programming interfaces (APIs) have emerged as a key component of digital transformation efforts,...

Driving Business Change with Technology + Operating Model Transformation

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I was brought into my current role at ASTM to deliver change, as I have many times throughout my career. But this time, it...

Three Key Factors to Innovating in a Post Pandemic World

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The global pandemic has deeply impacted the way we work. Technology, particularly software, has become crucial and will continue to be critical in delivering...

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