Shihab Muhammed
Founder & CEO
Technology, Entrepreneur
Palo Alto, CA, USA
Listen to Shihab’s Podcast!
Shihab Muhammed is the Founder and CEO of SurveySparrow, a rapidly growing Palo-Alto based conversational experience management platform. Passionate about building user-centric SaaS products, Shihab entered the entrepreneurial life by launching the World’s first chat survey with a conversational UI through SurveySparrow.
Being an engineer turned entrepreneur, his explicit experience while working at his former companies such as Freshworks & Zoho has gained him immense insider knowledge in building and scaling multi-million SaaS products.
He has won several awards & recognitions for SurveySparrow, including TiECON’s Entrepreneur of the Year 2019.
SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.
Our key features include: – Super easy-to-use platform. – Chat-like Surveys enabling highly engaging conversational surveys. – Classic Surveys asking one question at a time. – Offline surveys that let you collect feedback even from the remotest of places, internet-free. – NPS surveys to measure customer sentiments and workflow with a single question. – Wide range of question templates to choose from.
