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Customer Success vs Customer Service: Why SaaS Businesses Need Both?

As the SaaS market is becoming more and more competitive, with 99% of organizations using one or more SaaS solutions, it’s important to make...

The Lingering Effect of Blind Spots in the Cloud

For many organizations, 2020 was the year of maintaining business continuity. If last year was keeping the lights on, 2021 is about operationalizing what...

Eric Friedrichsen

Eric Friedrichsen Chief Executive Officer Technology, SaaS Denver, CO, USA Listen to Eric's Podcast! As CEO of Emburse, Eric Friedrichsen drives the overall strategic direction of the organization, from...

Jesse Stockall

Jesse Stockall Chief Architect Technology, SaaS Fernie, British Columbia, Canada Listen to Jesse's Podcast! Jesse Stockall is the Chief Architect at Snow Software. He has more than 20 years...

Five Instances When Anesthesia Record Software is a Need, Not a...

Disconnects in daily processes are costly. Archaic data collection, jammed-up bill processing, and poor patient management can quickly amount to lost time and revenue for...

Dean Guida

Dean Guida Founder & CEO Technology, Software, Entrepreneur Cranbury, NJ, USA Listen to Dean's Podcast! Dean Guida is the founder and CEO of Infragistics, founded in 1989. Over the...


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