Shauna Geraghty
Head of Global People and Talent
Leadership, Talent, Tech
San Francisco, CA, USA
Listen to Shauna’s Podcast!
Dr. Shauna Geraghty is Head of Global People and Talent at Talkdesk, where she leads workforce strategy at the intersection of people, technology, and AI. Since joining as Talkdesk’s first U.S. employee, she has helped scale the organization from startup to more than 1,500 employees worldwide. As chair of the company’s AI Steering Committee, Shauna focuses on how AI and automation can empower employees, grow productivity, and evolve organizational design. She holds a doctorate in clinical psychology from the PGSP-Stanford PsyD Consortium
Shauna Geraghty, the first U.S. employee at Talkdesk, helped build its marketing and talent functions from the ground up. Since 2016, she’s helped scale the company to 1,500+ employees and now leads its strategic focus on attracting, retaining, and growing the best and brightest talent. Geraghty has a doctorate in clinical psychology from PGSP-Stanford PsyD Consortium.
Talkdesk:
Talkdesk® Talkdesk automates the world’s most complex customer journeys. By resolving customer requests from start to finish, AI agents enable a hybrid workforce where human expertise is reserved for the moments that matter most. Backed by deep industry expertise and trusted by global leaders like Canon, United Rentals, Sysco, and Kimberly-Clark, Talkdesk sets the standard for Customer Experience Automation (CXA).
Shauna Geraghty is also featured on our premiere Features Page, and you can read the Podcast Interview Transcript.
