Founder & CEO
Performance Improvement, Entrepreneur
Los Angeles, CA, USA
Listen to Mark’s Podcast!
Mark Samuel is the Founder and CEO of IMPAQ.
Mark Samuel is a transformative leader with over 30 years of experience in the business world. He has helped hundreds of companies overcome stagnation, transform their businesses, and eliminate toxic work cultures to increase profits, morale, and customer experience. Mark trains leaders on how to implement sustainable changes within just one or two months–a revolutionary approach that he’s pioneered with his team at IMPAQ.
Mark’s work has affected long-term positive, profitable improvement in companies worldwide, including Chevron Corporation, American Express, Genentech, Baptist Healthcare, Honda Corporation, Texas Instruments, Winnipeg Regional Health Authority, AMGEN, The Royal Bank of Canada, Baxter Pharmaceuticals, The University of California at Berkeley, General Dynamics, Michelin, and Siemens.
An award-winning speaker, Mark has addressed national conferences of ASTD, AQP, ODN, ASHHRA and ISPI. He has moved audiences in Europe and North and South America to effective action with his engaging, inspirational, humorous, interactive and thought-provoking presentations.
Mark writes frequently for Forbes and Thrive Global and is the author of 7 books.
His newest book, Reimagine Teams: The Missing Piece in Team Building to Achieve Breakthrough ranked #2 on the Wall Street Journal Bestseller list for non-fiction for the week ending December 25, 2021 and #4 on the USA TODAY list for non-fiction / business books for the week ending December 30, 2021. Reimagine Teams: The Missing Piece in Team Building to Achieve Breakthrough Results features a multitude of case studies describing decades of implementations, demonstrating how teams around the globe achieved transformational business outcomes and culture change in 3-6 months. Mark breaks down the old legacies that are holding us back from success such as siloed departments, measurements and assessments that lag or miss the mark, and outdated teamwork exercises that don’t translate back to the workplace. It’s time to break down the traditional boundaries (once again) so that teams can work seamlessly together towards common goals.
“For decades, corporate team building has consisted of style inventories, communication skill building and teamwork games like ropes courses, trust falls and escape rooms. While these activities might bring a team closer together as friends and are certainly fun activities, they have little if anything to do with actually building job-related teamwork” says author Mark Samuel. “Building effective teams requires practice at being a team. Just like sports teams and music groups, who practice what they’re going to perform, business teams must practice their performance as a team as well, not just as a group of individuals trying to get along.”
Mark holds a Bachelors Degree in Social Science from the University of California, Irvine; a Masters Degree in Management, with a special emphasis in Organizational Development, from the University of California, Irvine; and a Masters Degree in Applied Psychology from the University of Santa Monica, in Santa Monica, California.
“Mark Samuel’s new book, Reimagine Teams, is one of the most useful and inspirational works I’ve read on a subject of crucial importance: Team-building. As I’ve told three generations of clients, ‘Great teams build great businesses.’ There is no better place to look for the secrets of great team-building than this book.” – Gay Hendricks, Ph.D., President of the Hendricks Institute and Best-Selling Author of The Big Leap
“No one combines the human warmth of compassionate, conscious business leadership with cold-blooded commitment to bottom-line results like Mark Samuel. This book, Reimagine Teams, is his most powerful yet, and it puts him in his rightful place at the very top of the world’s
most effective leadership mentors.” – Steve Chandler, Best Selling Author of Time Warrior
“Reimagine Teams inspired me to turn my way of thinking about team dynamics upside down. With Mark Samuel’s captivating examples and powerful framework, we now have a way to approach team improvement that leads to lasting and significant change. This book will save leaders countless hours of frustration focusing on symptoms instead of the root causes of team breakdowns.” – Jamie Woolf, Director of Culture and Learning at Pixar Animation Studios (Pixar)
“An inspiring guide to being accountable in all aspects of your life – from work to home to relationships…a roadmap to achievement and a source of practical wisdom.” – Arianna Huffington, founder, The Huffington Post and ThriveGlobal.com
“I have focused on business and organizational transformation for the last 25 years, and I can attest that the key levers that Mark describes in this book work: a powerful shared purpose, collaborative vs. siloed priorities, a forward focus on building positive energy, and scale vs. dwelling on the problem—these are the pillars of a successful transformation.” —Victor Cho, CEO of Evite.