Tag: Artificial Intelligence
Harnessing Meetings to Improve your Work-Life Balance
As more and more workforces adopt hybrid and work-from-anywhere models, using the right combination of technologies to create effective meetings can not only enhance...
Applying Digital Tools to Outsourced Services
In my line of work, I’m often asked what the is difference between a business process outsourcer (BPO) and a knowledge process outsourcer (KPO)?...
Machine Learning is Changing the Landscape of DEI Recruitment
A few years back, Amazon had to stop using their AI (Artificial Intelligence) recruitment tool because human bias bled into machine learning. As it...
How Cognitive Bias in AI Impacts Business Outcomes
With billions of dollars at stake, decision-makers need to set boundaries and parameters for AI to avoid any downsides to technology usage. It is...
Human Digital Twin: The Digital Counterpart to the Human Worker
So, here we are in 2021: The idea of human digital twins is catching on among organizations who are looking for ways to improve...
The Road Ahead for Speech Recognition Technology
Speech recognition technology has had its place in the enterprise tech stack for years, but the onset of COVID-19 has proven its worth even...
