Sam Melnick
Vice President Customer Success
Marketing, Technology
Boston, MA, USA
Listen to Sam’s Podcast!
As Vice President of Customer Success and Insight for Allocadia, Sam Melnick is dedicated to providing value to Allocadia’s customers through every interaction they have with the company. He is a huge proponent of finding the touchpoints that energize both himself, his colleagues and their customers.
Throughout his career Sam has led marketing and customer success teams at growing SaaS organizations. He and his team are focused on customers, community, education, and insights – with the goal of helping marketers run their teams like a business.
He brings over a decade of marketing and MarTech expertise as an award-winning analyst at IDC’s CMO Advisory Practice, and customer success leader at Lattice Engines. He is a frequent speaker at marketing industry events and author of original marketing research and thought leadership. His joys outside of learning from, and collaborating with, marketers and BBQ, craft beer, and his 3-year-old son.
Sam Melnick states on his LinkedIn profile: With a proven track record at high-growth SaaS companies, I excel at leading teams and executing directly. My teams have contributed to significant milestones: 400%+ revenue growth, doubling competitive win rates, 2.5Xing deal sizes, and raising renewal rates by 20%+.
Currently, I am the VP of Product Marketing at Postscript, overseeing product marketing and enablement. At Postscript, we’ve expanded from 1 to 3 products and secured over triple-digit % revenue growth despite the challenging environment for SaaS companies.
During my tenure at Allocadia, a Series B tech startup, I led multiple teams, marketing and customer success and contributed to a 10X exit where all shareholders were in the money.
I began my career as a CMO Analyst at IDC, serving billion-dollar companies like Salesforce, Adobe, Intuit, and SAP. This foundational experience shaped my strategic perspective and influenced my approach to marketing and customer success leadership. With experience at startups backed by top-tier VCs such as Greylock Capital, Sequoia Capital, Battery Ventures, and Y Combinator, I bring expertise to drive growth in the competitive tech landscape.
