Pedro Andrade
Senior Executive
Automation, AI, Engineering
San Francisco, CA, USA
Listen to Pedro’s Podcast!
Pedro Andrade is vice president of AI at Talkdesk, where he oversees a suite of AI-driven products aimed at optimizing contact center operations and enhancing customer experience. Pedro is passionate about the influence of AI and digital technologies in the market and particularly keen on exploring the potential of generative AI as a source of innovative solutions to disrupt the contact center industry.
As a senior executive, Pedro is skilled at influencing decision, supporting change and presenting an innate talent for problem solving. His successful experience in advisory, driving transformation and involvement in several markets prove his collaborative nature, resilience and adaptability.
He was previously co-founder and Chief Operating Officer at HIS – Health Innovation Systems, SA, operating in healthcare market, being responsible for healthcare product definition and operation in Portugal and Latin American countries. In mid-2000, at 23 years old, Pedro Andrade co-found NETVITA, Lda, a software company developing solutions for secure electronic transactions, in bank and e-commerce area.
Pedro has also won several awards, including the best business idea award from the National Entrepreneurs Association (ANJE).
Pedro Andrade is also featured on our premiere Features Page, and you can read the Podcast Interview Transcript.
