Melissa Dill
Managing Director, Applied Technology
Healthcare, Tech
Indianapolis, IN, USA
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Ms. Dill is the managing director for Applied Technology in Crowe’s Healthcare Industry Vertical as well as serves as the firmwide leader of product management. She has deep healthcare expertise with more than 33 years of experience in healthcare leadership, operations, technology and consulting. She has worked in and with a wide range of healthcare providers including large multi-hospital systems, physician practices, community hospitals, and post-acute organizations (e.g. home health, acute physical rehabilitation).
Professional and Industry Experience
Ms. Dill’s clinical background and experience paired with her healthcare operations and technology leadership experience provide a unique depth of understanding of healthcare. Her technical expertise is focused on healthcare business operations (finance, revenue cycle, shared services, HR, Risk, Supply Chain, and others).
Publications and Speaking Engagements
• Bank of America Healthcare Industry Trends (2019)
• Becker’s Revenue Cycle Symposium -Business & Technology Partnering (2018)
• Scottsdale Institute, Member (multiple presentations 2007-2018)
Education & Certifications
• Bachelor of Science, Occupational Therapy
– Indiana University | Bloomington, IN
• Master of Science, Education
– Indiana University | Bloomington, IN
• Harvard Leadership Series Graduate (2016)
• ITIL Version 3 Certified
• GE CAP Trained
