Josh Hicks
Senior Executive
Software, Tech
Columbus, OH, USA
Listen to Josh’s Podcast!
Josh Hicks is a senior technical sales engineer at Jumpmind, a leading retail technology company in Columbus, Ohio. Jumpmind’s cloud-native, mobile POS platform empowers retailers like American Eagle Outfitters, Build-A-Bear Workshop and Petco to streamline operations, enhance customer experience and achieve sustainable growth. As one of the first senior-level developers to join Jumpmind, he has played a significant role in the company’s growth since 2014. He quickly found himself involved in SymmetricDS, Jumpmind’s open-source database replication software. Today, he still writes software and also works in a customer success capacity, helping customers in their first six months of their deployments. Before Jumpmind, Josh Hicks held developer roles at Abercrombie & Fitch and Blue Cross Blue Shield Michigan. He has a B.A. in Systems Analysis from the University of Miami. Outside of work, he loves spending time with his three kids, especially watching them play sports.
Jumpmind is a Leader in The Forrester Wave™: Point-Of-Service Solutions.
Why Jumpmind Stands Out:
- Proven Success: Customers report on-time, on-budget implementations with more functionality than expected.
- Top Scores in 13 Criteria: Especially strong in UX, custom checkout flows, digital payments, and omni-fulfilment.
- Customer-Centric Vision: We prioritize what retailers need most and it shows in our standout customer feedback.
Josh Hicks is also featured on our premiere Features Page, and you can read the Podcast Interview Transcript.
