The term “digital transformation” is increasingly present in organizations of all sizes and industries. In fact, it has become an essential strategy, if businesses want to remain future-proof. However, the core principles of digital transformation involve a number of different aspects, and, in most cases, professional expertise is required. In this article, we will discuss the core principles behind it, as well as provide examples of companies that offer such services.
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Core principles of digital transformation
Many people confuse digital transformation with digitalization. It is not the same – while digitalization is about moving from analogue to digital formats (for instance, from paper documents to digital ones), digital transformation encompasses a much broader, strategic shift across the business. Below are some of the main principles to understand:
Prioritizing the customer
One of the most important aspects of digital transformation is user experience. Whether the company is designing a new solution, such as creating a software, or building a service, prioritizing their customer is at the heart of this strategy. This means placing real people’s real needs above any technological or bureaucratic considerations, which tend to take place in larger organizations. Digital transformation helps businesses de-prioritize elements that do no matter and, instead, focus on what brings value and answers the unique needs of their users.
Security-first mindset
Security has always been important, particularly with the pace at which new cyber threats are developing. However, digital transformation strategies place it front and center. As everything is going more digital, making sure that every element of your service and design is as secure as possible will be key. It’s about leaving no vulnerabilities that could be taken advantage of.
Adapting agile methodologies
In order to achieve successful mastery of the principles of digital transformation, agility is a must. Agile ways of working essentially means nimble and structured ways of working, following a pre-determined cycle of project planning, execution, and evaluation. This approach allows businesses to not only be more cost-effective and efficient in their projects but also keep the focus on the two other aspects we discussed – security and user experience. While it follows a strict structure, agile methodology also maintains flexibility and adaptability to account for the ever-changing custom needs.
Business automation
Digitalizing and automating business processes is, of course, a core part of digital transformation. Modern businesses are increasingly moving towards cloud-based infrastructure in order to integrate and centralize their operations, ready for digital transformation. Additionally, the availability of such technologies as AI (Artificial Intelligence) and ML (Machine Learning) should not be ignored in digital transformation strategies.
Data-driven decision-making
Digital transformation revolves around using data to enhance business processes and experiences. This means that organizations should manage their data with quality and integrity, as well as using it to the maximum. Such a data-centric approach can be brilliant for driving innovation and operational improvements. Keeping security in mind, businesses must also consider access controls and consent management before implementing any data strategies.
Leading digital transformation partners
As mentioned before, the journey of digital transformation will often require expert guidance. There are various implementation partners that specialize in this space and offer related services. Here are some of the leaders in the industry:
Making Sense
Specializing in agile methodologies and Design Thinking philosophy, MakingSense.com stand out for their unique approach to digital transformation. One of the key parts of their methodology is the discovery phase, during which they get an in-depth understanding of the business and their customer needs. With over 100 successful projects and more than 15 years of experience, the team of analysts and UX designers at Making Sense is equipped to handle projects of all sizes and complexity.
10Pearls
Situated in the US but operating across multiple countries, 10Pearls is an experienced digital transformation expert, with a focus on software development projects. This company places great importance in the UX and cybersecurity of their work, using the latest technology to achieve the best results possible.
Accenture
Another industry giant, Accenture, offers a wide range of services related to digital transformation. Their main goal is to help you stay ahead of the game through modern business solutions, using cloud services and enterprise platforms. They also specialize in change management, helping organizations break down barriers to transformative innovations.
ELEKS
ELEKS is a global partner in digital transformation consulting, working with a vast variety of different industries. Custom software development is also one of their specialist areas, taking advantage of smart data analytics and AI technology. From product design to ongoing support, ELEKS is devoted to help their clients fully transform their operations using core digital transformation principles.
Conclusion
In addition to understanding the main principles of digital transformation, businesses must also choose the right partner, as they will help you implement these fundamental changes and handle any issues along the way. Make sure to do your research and pick a company that best resonates with your specific needs.
