Software and SaaS News, Reviews, and Insights

Running Freight Taught Us About Building a Transport Management System

Almost every operation is described in the process document, and then there is the way it actually works. Most...

Who Builds WebWork? The Team Behind a Self-Funded Time Tracker

WebWork Time Tracker is workforce management software designed to help businesses record working hours, monitor activity, and organize projects....

5 Ways to Manage SaaS & AI Renewals in 2027, and Which Fits Your Team

Most finance and IT teams have lived some version of this. The contract for a critical business app was...

How User Feedback Shaped the Citizen DJ Audio Tool

Brian Foo expected feedback from a few hundred users in spring 2020. Citizen DJ, his Library of Congress audio...

9 Best Call Center Coaching Software Tools, Sorted by Coaching Style

Ask three call center managers what coaching software does and you'll hear three different answers. One pictures a pop-up...

Event Management Software Company: Features, Benefits, and Technology

An event management software provider supplies infrastructure for attendee data, communications, onsite operations, integrations, and reporting. Modern platforms also...

How Apps Help Students Manage Life While Living Alone

Living alone for the first time introduces responsibilities that may not have been part of everyday life before college....

The Hidden Cost of Process Documentation Nobody Can Open

Ask an operations lead where the company's process documentation lives and you usually get a pause. It is somewhere...

How to Choose Driver Pay and Payroll Tools for Trucking

Paying drivers is rarely as simple as multiplying an hourly rate by hours worked. One driver earns a per-mile...