Tag: NLP
How Conversational AI empowers Your employees and Customers
For many customers “self-service” really means “self-annoyance.” Tools such as FAQs, simple chatbots, and other knowledge bases can provide some information, but it’s often...
Using Artificial Intelligence to Automate the Bid Management Process
The bid management process is time-consuming, intense, and tedious. With that said, it is also imperative to the longevity of your business and key...
Why Gaining the AI Edge Is Critical in ECommerce
For decades, the shift towards Ecommerce has continued steadily across the globe, with growth consistently outpacing (and eating into) bricks and mortar retailing. The...
The Myths of AI
Given Artificial Intelligence (AI) is widely used across many industries, how does it apply to wealth management? Here are the myths of AI explained...
Applying Digital Tools to Outsourced Services
In my line of work, I’m often asked what the is difference between a business process outsourcer (BPO) and a knowledge process outsourcer (KPO)?...
The Road Ahead for Speech Recognition Technology
Speech recognition technology has had its place in the enterprise tech stack for years, but the onset of COVID-19 has proven its worth even...
