Tag: customer experience
How to Fix an Outdated Loyalty Program
Consumers expect offers that appeal to their individual likes and preferences. If your loyalty program is still one-size-fits-all, here are five steps...
Is Your Customer Journey a Continuum?
Everything should start with the customer. What do they need, what are their pain points, and what other emotional barriers are they...
A New Era of Global Experience
The pandemic has fundamentally changed the way people live their daily lives. Quarantine and remote work have compelled many of us to...
How to Meet Amazon’s New Page View Requirements
Most Amazon sellers are aware of Amazon’s enhanced standards for Seller Fulfilled Prime (SFP), which it announced just before peak season 2020 and...
MMMP: Maximizing Modern Measurement Platforms
Information is the lifeblood of brands & businesses around the world. And, in a post-pandemic world, even more so.
