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Richard Roth

Richard Roth Founder & CEO Technology, Entrepreneur Seattle, WA, USA Listen to Richard's Podcast! Richard Roth is the Founder & CEO of Progressive Tech, Seattle’s highest-rated technical support company,...

Financial Services and Digital Customer Journeys after COVID-19

By Nirvikar Singh and Simon Yencken* In June 2019, the Bank of England released a 147-page report, The Future...

Dutta Satadip

Dutta Satadip Chief Customer Officer Technology, Marketing Silicon Valley, CA, USA Listen to Dutta's Podcast! Dutta Satadip is the Chief Customer Officer at ActiveCampaign, and is a tech industry...

The Three E’s of Customer Experience

Ninety-six percent of customers say they would leave a company because of a bad customer experience, according to the 2020 Achieving Customer...

Why the Customer Experience is All That

We’ve seen more recently that customers are quick to provide their own survey or opinion on their latest customer experience with a...

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Sweta Shetty

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