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Ways to Use Data Analytics to Improve the Customer Experience

In recent years, businesses have begun recognizing customer experience's critical role in building customer loyalty and driving revenue growth. Companies must gain insights into...

Miika Mäkitalo

Miika Mäkitalo Chief Executive OfficerTech, Analytics, Customer ExperienceTampere, Finland Listen to Miika's Podcast! Miika Mäkitalo is the CEO at HappyOrNot. Prior to this, they worked at Guidin, Teknologiateollisuus -...

Consumer Satisfaction: The Key to Driving Sales in 2023

Consumers are becoming more and more proactive when it comes to shopping. This recent trend is due to monumental advances in payment technologies as...

Vince Lusardi

Vince Lusardi Chief Experience OfficerTechnology, EntrepreneurDenver, CO, USA Listen to Vince's Podcast! Vince Lusardi is the Chief Experience Officer at Everest, who focuses on crafting experiences so...

Inflation is Affecting Small Businesses, We Must Support Them Now

The economy has taken the world on a wild ride these last few years, and America in particular. However, one thing remains the same...

World Without Physical IDs: Enabling Frictionless Customer Experiences

Companies using biometric authentication have redefined expectations for digital customer experiences by delivering frictionless, contactless and highly secure transactions between people, data and systems. Time...


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