Tag: customer experience
Ways to Use Data Analytics to Improve the Customer Experience
In recent years, businesses have begun recognizing customer experience's critical role in building customer loyalty and driving revenue growth. Companies must gain insights into...
Miika Mäkitalo
Miika Mäkitalo
Chief Executive OfficerTech, Analytics, Customer ExperienceTampere, Finland
Listen to Miika's Podcast!
Miika Mäkitalo is the CEO at HappyOrNot.
Prior to this, they worked at Guidin, Teknologiateollisuus -...
Consumer Satisfaction: The Key to Driving Sales in 2023
Consumers are becoming more and more proactive when it comes to shopping. This recent trend is due to monumental advances in payment technologies as...
Vince Lusardi
Vince Lusardi
Chief Experience OfficerTechnology, EntrepreneurDenver, CO, USA
Listen to Vince's Podcast!
Vince Lusardi is the Chief Experience Officer at Everest, who focuses on crafting experiences so...
Inflation is Affecting Small Businesses, We Must Support Them Now
The economy has taken the world on a wild ride these last few years, and America in particular. However, one thing remains the same...
World Without Physical IDs: Enabling Frictionless Customer Experiences
Companies using biometric authentication have redefined expectations for digital customer experiences by delivering frictionless, contactless and highly secure transactions between people, data and systems.
Time...
