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Profiles

Richard Roth

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Richard Roth Founder & CEO Technology, Entrepreneur Seattle, WA, USA Listen to Richard's Podcast! Richard Roth is the Founder & CEO of Progressive Tech, Seattle’s highest-rated technical support company,...
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Digital Strategy

Financial Services and Digital Customer Journeys after COVID-19

Nirvikar Singh & Simon Yencken -
0
By Nirvikar Singh and Simon Yencken* In June 2019, the Bank of England released a 147-page report, The Future...
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Profiles

Dutta Satadip

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Dutta Satadip Chief Customer Officer Technology, Marketing Silicon Valley, CA, USA Listen to Dutta's Podcast! Dutta Satadip is the Chief Customer Officer at ActiveCampaign, and is a tech industry...
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Customer Experience

The Three E’s of Customer Experience

Dutta Satadip -
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Ninety-six percent of customers say they would leave a company because of a bad customer experience, according to the 2020 Achieving Customer...
customer-experience
Customer Experience

Why the Customer Experience is All That

Brian E. Thomas -
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We’ve seen more recently that customers are quick to provide their own survey or opinion on their latest customer experience with a...

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