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Avoiding the Price of Poor Payments: Customer Satisfaction and Safety

With the onset of COVID-19, recent reports show that buying patterns experienced decades of change in just a few short months. Add...

Separating CX from EX Is Holding You Back— the Future Is...

I have a colleague who was refinancing his house a couple months ago. He was working with one of the top five...

Solving the FinTech Back Office Problems with Technology

For the millions of American families receiving financial advice from over 300,000 financial advisors and wealth management professionals, their technology experience has...

Richard Roth

Richard Roth Founder & CEO Technology, Entrepreneur Seattle, WA, USA Listen to Richard's Podcast! Richard Roth is the Founder & CEO of Progressive Tech, Seattle’s highest-rated technical support company,...

Financial Services and Digital Customer Journeys after COVID-19

By Nirvikar Singh and Simon Yencken* In June 2019, the Bank of England released a 147-page report, The Future...

Dutta Satadip

Dutta Satadip Chief Customer Officer Technology, Marketing Silicon Valley, CA, USA Listen to Dutta's Podcast! Dutta Satadip is the Chief Customer Officer at ActiveCampaign, and is a tech industry...

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