Tag: customer experience
Richard Roth
Richard Roth
Founder & CEO
Technology, Entrepreneur
Seattle, WA, USA
Listen to Richard's Podcast!
Richard Roth is the Founder & CEO of Progressive Tech, Seattle’s highest-rated technical support company,...
Financial Services and Digital Customer Journeys after COVID-19
By Nirvikar Singh and Simon Yencken*
In June 2019, the Bank of England released a 147-page report, The Future...
Dutta Satadip
Dutta Satadip
Chief Customer Officer
Technology, Marketing
Silicon Valley, CA, USA
Listen to Dutta's Podcast!
Dutta Satadip is the Chief Customer Officer at ActiveCampaign, and is a tech industry...
The Three E’s of Customer Experience
Ninety-six percent of customers say they would leave a company because of a bad customer experience, according to the 2020 Achieving Customer...
Why the Customer Experience is All That
We’ve seen more recently that customers are quick to provide their own survey or opinion on their latest customer experience with a...