Jonathan Shroyer

Headshot of Chief CX Innovation Officer Jonathan Shroyer

Jonathan Shroyer

Chief CX Innovation Officer
Technology, Entrepreneur
San Francisco, CA, USA

Listen to Jonathan’s Podcast!

Jonathan Shroyer is the Chief CX Innovation Officer at Arise Virtual Solutions.

Jonathan worked to develop Officium Labs back in 2019, which was acquired by Arise Virtual Solutions in 2021. There, he leads the gaming and consulting verticals and runs the CX Lab in San Francisco.

Shroyer has two decades of experience building companies and leaders up. CIO Journal, a publication of The Wall Street Journal, named Shroyer among its “Top CX Professionals of 2022.

Jonathan Shroyer notes in his LinkedIn profile:

🌟 Visionary Entrepreneur, Leader & Unstoppable Trailblazer 🌟

I am a bold, passionate innovator who dares to dream big and relentlessly pursues the impossible. As a 2x founder and Gaming, AI, and EComm visionary, I lead by example, embracing Nelson Mandela’s “win or learn” philosophy and constantly pushing boundaries to shape the future.

🏆 Esteemed Industry Accolades 🏆

• UK Parliament – Mahatma Gandhi Medal of Honour
• Wall Street Journal – Lifetime Achievement Award
• Forbes.com – Esteemed Contributor and Author
• Forbes & Fortune USA – Top CX Professionals of 2022
• Forbes India – Top 10 Visionary Business Leaders of 2022
• Fortune India – Super 40 Companies & 40 Unstoppable Brightest Minds
• Exeleon – 2022 Trailblazing CEOs
• CIO Today – 2022 Futuristic Business Visionaries
• TIM – Top 10 Unstoppable Business Innovators of 2022
• Outlook India – 2021 Inspirational Business Pioneers
• Industry Era – Top 10 Transformative CEOs to Watch for 2021
• The Silicon Review – Top 50 Game-Changing Companies of 2021
• CIO Bulletin – 50 Best Companies on the Cutting Edge

🥇 Prestigious Industry Awards 🥇

• CCW – Outstanding Customer Experience in Remote Contact Center Strategy
• World Series, Global Customer Centricity – Best-in-Class Customer Experience Strategy
• North American Customer Centricity – Best CX Strategy Winner & Top 3 in Customer Centric Culture, Business Change or Transformation, Employee Experience
• IXCA 21 – Finalist for CX Visionary of the Year, Best CX Transformation, Best CX Strategy
• Peer Awards – Innovating Customer Engagement with Technology, Masterful Customer Engagement Strategy
• Frost and Sullivan – Exceptional CX Strategy & Coveted Mary Poppins Award
• International Resilience Awards – Unparalleled Culture of Excellence

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