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Customer Success vs Customer Service: Why SaaS Businesses Need Both?

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As the SaaS market is becoming more and more competitive, with 99% of organizations using one or more SaaS solutions, it’s important to make...

The Lingering Effect of Blind Spots in the Cloud

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For many organizations, 2020 was the year of maintaining business continuity. If last year was keeping the lights on, 2021 is about operationalizing what...

Eric Friedrichsen

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Eric Friedrichsen Chief Executive OfficerTechnology, SaaSDenver, CO, USA Listen to Eric's Podcast! Eric Friedrichsen is the CEO of Emburse, and drives the overall strategic direction of the...

Jesse Stockall

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Jesse Stockall Chief ArchitectTechnology, SaaSFernie, British Columbia, Canada Listen to Jesse's Podcast! Jesse Stockall is the Chief Architect at Snow Software. He has more than 20 years...

Five Instances When Anesthesia Record Software is a Need, Not a...

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Disconnects in daily processes are costly. Archaic data collection, jammed-up bill processing, and poor patient management can quickly amount to lost time and revenue...

Dean Guida

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Dean Guida Founder & CEOTechnology, Software, EntrepreneurCranbury, NJ, USA Listen to Dean's Podcast! Dean Guida is the founder and CEO of Infragistics, founded in 1989. Over the...