Today, in our digital era, AI chatbots are reshaping how universities support research efforts. This piece delves into the crucial role AI chatbots play...

a white and blue robot representing what is conversational AI

What is Conversational AI and the Future of Customer Service?

Introduction In today's rapidly evolving digital landscape, customer service has transcended traditional call centers and FAQs. Enter conversational AI—a revolutionary technology that is not just...

robot coming to greet a man that is leaning over

How Conversational AI empowers Your employees and Customers

For many customers “self-service” really means “self-annoyance.” Tools such as FAQs, simple chatbots, and other knowledge bases can provide some information, but it’s often...

smiling girl on phone call using AI technology

A New Era of Phone Calls

Many articles have been written about the demise of the phone call, with Zoom meetings, texts, group chats, and Snaps all predicted to replace...

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Michael Blumental Chief Operating OfficerHealthTech, Artificial IntelligenceSan Francisco, CA, USA Listen to Michael's Podcast! Technology leader and COO, Michael Blumental, joins Coruzant Technologies for the Digital Executive podcast...