Tag: Conversational AI
What is Conversational AI and the Future of Customer Service?
Introduction
In today's rapidly evolving digital landscape, customer service has transcended traditional call centers and FAQs. Enter conversational AI—a revolutionary technology that is not just...
How Conversational AI empowers Your employees and Customers
For many customers “self-service” really means “self-annoyance.” Tools such as FAQs, simple chatbots, and other knowledge bases can provide some information, but it’s often...
A New Era of Phone Calls
Many articles have been written about the demise of the phone call, with Zoom meetings, texts, group chats, and Snaps all predicted to replace...
Michael Blumental
Michael Blumental
Chief Operating Officer
HealthTech, Artificial Intelligence
San Francisco, CA, USA
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