Tag: Customer Service
Acefone Upgrades Contact Center Solution with AI Conversation Analytics
Acefone announced the launch of AI Post Conversation Analytics, a post-interaction analytics capability inside its Omnichannel Communication Suite. The new feature is primarily designed...
ChatGPT 4 vs ChatGPT 5: Key Differences, Upgrades & Real-World Impact
OpenAI launched ChatGPT 5 in August 2025, and honestly, it's a leap forward from ChatGPT 4. The new version is quicker, more accurate, and...
AI Studios and the Text-to-Video Advantage in Scalable Content
The Rise of Text-to-Video: A New Era in Scalable Content Creation
As organizations strive to keep pace with the increasing demand for video-based communication, a...
Artificial Intelligence as a Key Element of Sales Transformation
With each passing year, artificial intelligence (AI) is penetrating more and more into various areas of business, including sales. Technologies such as AI sales...
Transform Customer Service: The Power of SaaS Solutions for Businesses
It can be frustrating when calling a customer service hotline only to be number 280. You have two choices: either hang up and try...
The Best AI Tools for e-Commerce
In the rapidly evolving world of e-commerce, artificial intelligence (AI) has become indispensable for scaling and streamlining business operations. From personalized shopping experiences to...
