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Is Your Customer Journey a Continuum?

Everything should start with the customer. What do they need, what are their pain points, and what other emotional barriers are they facing? 2021...

Dutta Satadip

Dutta Satadip Chief Customer OfficerTechnology, MarketingSilicon Valley, CA, USA Listen to Dutta's Podcast! Dutta Satadip is the Chief Customer Officer at ActiveCampaign, and is a tech industry...

The Three E’s of Customer Experience

Ninety-six percent of customers say they would leave a company because of a bad customer experience, according to the 2020 Achieving Customer Amazement survey....


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