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What Founders and CMOs Are Missing About the New Search Reality

search behavior

Search behavior isn’t going back to normal.

And most founders and CMOs still aren’t planning for that reality.

This isn’t about some incremental shift you can squeeze into next quarter’s planning docs. Search mainstream adoption is already a thing. Half of internet users have adopted AI-powered search tools long term. If you’re not planning for it already, you’re losing ground to competitors who will get cited while you don’t.

And here’s the thing…

Traditional SEO strategies alone are operating on false hope. Most marketing teams are plugging away at SEO factors that Google will soon dominate at scale anyway. Meanwhile, their buyers are already getting answers elsewhere.

It’s pretty bad when your customers would rather ask an AI than your website.

Key Takeaways

  • Search behavior has shifted; AI-powered tools dominate as preferred resources for users making buying decisions.
  • Half of internet users have adopted AI search tools long-term, indicating that search mainstream adoption is here to stay.
  • Many brands fail to adapt by relying solely on SEO, not tracking AI performance, and misjudging the urgency of change.
  • To succeed, brands must focus on getting cited by authoritative sources and auditing their AI performance immediately.
  • The time to pivot is now; start testing strategies and update your approach to align with the evolving search behavior.

Why Search Mainstream Adoption Is Already Here To Stay

This isn’t something that’s going to happen next year.

Users have already moved on. This isn’t conjecture: the AI search statistics coming out of independent research confirm it. McKinsey’s consumer surveys show AI search intentional use already at 50%, ranking AI as users’ preferred source for buying decisions.

Two months ago, it might’ve been believable that search was a “waiting game.” Now?

Not so much.

Audit your current search behavior strategy against these facts:

  • Search Mainstream Adoption Of AI Assistants Is Already Majority Behavior: AI-powered searches are already the majority user behavior in at least one country. According to Statcounter, India hit 55% AI search queries in May. These tools are mainstream, already.
  • AI Is Preferred Over All Other Digital Resources For Buying Decisions: When consumers are asked which digital source is most helpful for making buying decisions, search engines come in second to AI. AI-powered tools are the first digital stop for today’s buyers.
  • Boomers Are Coming For You, Too: If you’re betting on demographics as a saving grace, think again. 58% of baby boomers have used AI-powered search tools, and they intend to continue using them. Regardless of age, your customers are speaking to AI every day.

The digital floor is shifting. Users aren’t waiting for you to catch up.

Search Behavior by the Numbers: Proof Users Have Left

Imagine if 58% of searches didn’t lead to your website.

According to data from the SEO software Cortex, zero-click searches now account for 58.5% of searches in the US. Google search isn’t leading users to your website nearly as often as it used to. And on mobile, that number increases.

Users click less on mobile.

Where are they going?

“The AI”

It isn’t where you think.

search behavior

McKinsey’s research showed that 44% of consumers said they preferred using AI over search engines, whereas only 31% said they preferred search engines. AI beats out your website, too. Users prefer AI-powered tools over visiting brand websites 4 to 1.

If SEO is your band-aid, you need to deal with a much larger problem.

Those who were waiting for search mainstream adoption to kick in before planning for it are doing themselves a disservice. By 2028, US revenue that flows through AI-powered search engines is expected to reach $750 billion. You can wait for AI search mainstream adoption. But your competitors won’t.

The 3x Biggest Mistakes Founders and CMOs Keep Making

Lead with your chin.

It’s likely that most leadership teams are already aware that:

  1. AI tools exist.
  2. People use them.
  3. You should care.

Awareness isn’t action.

The biggest mistakes founders and CMOs make are consistently misjudging the scope. Understanding that AI-powered search engines exist isn’t enough. Not by a long shot.

Here’s the 3 things they’re getting wrong when they think they’ve got it covered:

  1. SEO Trumps All. Wrong. You cannot outrank AI. They use your website as a reference, sure. But outbound content references account for the single largest percentage of where AI tools get their information. SEO might get you visibility on Google, but AI search is a different playing field.
  2. Brands Aren’t Tracking Their AI Performance. As of right now, only 16% of brands track their performance in AI-powered tools. The other 84% have no idea where they stand. How will you improve what you can’t measure?
  3. Treating AI As Anything But Immediate. Once again, the data above isn’t future data. These are things that are happening now, today. There is no use “waiting it out” to see if AI search becomes mainstream. It’s mainstream.

Where To Start Adjusting Before Your Competitors Do

Great news.

It’s not too late. But you need to start right now. SEO isn’t going to save you here. At best, it can buy you some time. But AI tools aren’t going away, and search mainstream adoption is already happening.

Here’s where to start pivoting.

Get Cited, Not Ranked

AI-powered tools don’t “rank” websites. At least, not how Google used to. Today’s AI is about whipping up answers based on whatever citations they can find.

Make sure your content:

  • Has factual answers to searchers’ questions.
  • Uses proper formatting (remember high school English?)
  • Is referenced by other sites, preferably in authoritative places.

This isn’t a “set it and forget it” style of optimization. AI search is about getting cited by trusted sources for every question customers ask. And it’s not just about blogging unicorns.

Perplexity, ChatGPT, Google’s AI: they’re all pulling data from forums, private databases, and paid references that your customers are already using.

Audit Your AI Performance Immediately

Wait, you’re not doing this yet?

Get into a room with your team and run your brand through ChatGPT, Perplexity, and Google’s AI search. Seriously.

Look for:

  • Does your brand get mentioned?
  • If so, what information is returned?
  • Are there any competitors that pop up over you?

Running an AI audit can expose gaps in your web presence you didn’t even know existed. Patch those gaps up, then start asking how you can get ahead of the curve.

The Playbook Is Still Being Written. Start Taking Tests Now.

Consistently updating your strategy is the name of this game. Search is no longer a “set it and forget it” game. If you want to beat out your competitors, you need to start testing now.

The opportunities to learn how AI tools reference your brand are immense. Start experimenting with your content now, track your performance, and build that institutional knowledge so you can perfect the process.

Wrapping Up Search Mainstream Adoption

Search mainstream adoption is happening.

Search behaviors aren’t waiting for you to finish contemplating this content. By now, you should know that:

  • AI Powered Search Tools Are Already Mainstream
  • Users Prefer AI Powered Answers Over Search Engines
  • Users Are Already Getting Answers (and buying) Without Ever Clicking
  • Majority of Brands Track Their Performance On AI Tools

The battle for AI search isn’t over. It’s just getting started.

Make sure you’re not the brand that gets left behind.

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